Once your order has been shipped, you will immediately receive a confirmation email, which includes a link to your personal tracking information so you can stay informed about your orders whereabouts any time.
We’re sorry to hear that you want to return your items. For more information on our return and exchange policies, please see our Refund policy page.
We are always here for you! Whether you have a question or just want to talk about our jewelrys, we are available every day of the week.
Our working hours:
We strive to respond within 24 hours, but we always try to respond as quickly as possible.
✉️ Send us an email: info@elizabethcarterjewelry.com
We have made paying easy and secure for you. Choose the option that suits you best—whether Amex, Maestro, Visa, MasterCard, Shop Pay, Apple Pay, or Google Pay.
If your jewelry isn’t quite right, you can return it within 30 days of receiving it.
We are available at any time to answer your questions and provide assistance.
✉️ Send us an email: info@elizabethcarterjewelry.com
We’re confident that our jewelry won’t lose its color over time. In fact, we believe in our quality so strongly that we offer a lifetime warranty for any color-related issues.